F . A . Q
Do You Have Any Questions?
Please read questions below. If you cannot find your answer, please send us your question, we will respond as soon as possible.
No. Kekhoon is one of the largest ecommerce shop in Singapore. You can shop online daily 24/7. We can easily be contacted at email and phone for any assistance required. We will always try to response promptly and reply all email enquiries within 3 working days.
We check every single item before we ship out to make sure that it is up to expectations. You may find some of the items are opened before when you receive it but it is mainly for quality check procedure.
We accept Credit Card and Debit Card payment.
Home Delivery – $15 delivery charge for purchase below S$150, FREE local delivery for purchase over S$150.
International Delivery – postage according to Singapore Post, postage estimation will be done before order is processed. Minimum purchase of USD100 is required.
For Dowry package, you can select your choice of tea set, dining set, prosperity lamp and descendant pails set. For other package, please contact email@example.com before placing the order so that we could work out the new package price for you.
Yes, you can. Simply checkout as a guest after you have done your shopping with us. All your personal and address information will not be kept in our customer database but it will only be attached to the order details.
Yes, you can. However, there are terms and conditions for this. Please refer to our Return & Exchange Policy for more information on this.
We will deliver the Guo Da Li products at least one day before Guo Da Li. You can return the Wedding basket to our shop after three days.